The American Institute of Balance

Reviews

• Dawn Pinkevich

  Aug, 15 2018
  ★ ★ ★ ★ ★
  I have been a repeat offender, as they call me for several years. The staff is very caring and understanding.From the front door until I leave, they always make me feel welcome and comfortable.Dr. Gans, the founder has never hesitated to come in and help also. Awesome staff!! I'm so glad they can help me and get me in as soon as I need them . Love that place, though I don't love the vertigo!!!
• Lily D

  Dec, 08 2017
  ★ ★ ☆ ☆ ☆
  Verify directly with your insurance company that proper approval has been obtained and what you will owe. Otherwise their office staff & manager will lie about the approval, even when you directly ask them. Months later you'll get a bill for a non-discounted amount when insurance refuses pay. The testing wasn't helpful for me either. Them, "Good news! Your balance isn't vestibular - it's central." That's not actually a better thing. No tips on where to go from there for help, just the bill they told me insurance was going to pay. If they had told me honestly up front, I could made a better financial decision.

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