Conserv Building Services

Reviews

• Justin Clevenger

  Oct, 20 2018
  ★ ☆ ☆ ☆ ☆
  Well my air conditioning had went out later in the evening around 8:15 pm. We contacted our landlord right away to have it fixed because we have a small child who currently has bronchitis. She called us back around 8:45 pm saying that she contacted ConServ but "it was too late and all the workers had went home but someone will be there by 9:30 am". I thought to myself "wait... isn't this advertised as a 24 hour place of business?!?!". Obviously not. We received a call from ConServ at about 9 am saying they would be here around 12 noon. When asked what happened to 9:30 they said they had no notes in the system about them being here at that time. We contacted the landlord, who told us to do so if they weren't here by 9:30. They showed up to fix the A/C about 11. The guy gets the air going, tells us to leave the windows open for about 45 minutes to let the stagnant air out and leaves. As we go to shut all the windows we notice the air isn't working again. We call the tech back around 12:30 and he tells us the company already sent him home but he would call the office and come back. He does. After about 10 minutes he is on the phone with another tech trying to figure out what to do. The other tech has to show up and help him. I must say it is a bit discouraging to hear a guy fixing your air tell the other guy that "I've already had to pay 400 out of my own money today. After this part the grand total is ???" (Did not hear the amount he said there). The second time back they also changed the thermostat. Now instead of the nice thermostat I did have, which was programmable to automatically set to specific temperatures at specified times, I now have just a basic set the temp and turn it on or off thermostat. 1 star for getting it working. -2 stars for professionalism and -2 stars for customer service considering they never even attempted to explain to me why my air quit working.
• Arthur Bides

  Mar, 11 2018
  ★ ☆ ☆ ☆ ☆
  Rude and unprofessional. Barely a step above unlicensed handymen.
• Kamil Zdankowski

  Feb, 19 2018
  ★ ☆ ☆ ☆ ☆
  Awful experience, the staff is incredibly rude and their repairs are awful, stay away.

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