Mike's Pizza and Pub

Reviews

• Lorenzo Francisco

  Sep, 27 2018
  ★ ☆ ☆ ☆ ☆
  DON'T ORDER DELIVERY from this place. About a year ago we gave up on ordering delivery from Mike's because of consistent problems with our orders. Out of fours orders, they gave us gift cards on our account twice because of problems. Last night we decided to give Mike's a try again, because SURELY they would have fixed their delivery problems within a year. NOPE. I was told my food would arrive in 45 minutes, it arrived in an hour and a half. My kids order was incomplete. My food arrived incorrectly. Their cheese fries (which were recommended to me by the guy who took my order) were barely cheese fries at all. I called them up and explained the situation, they offered to bring out the rest of my kids food. The owner herself delivered the rest of my kids food, and when I explained to her the problems, her response was "Sir, it's delivery", as if to say, what did you expect? After she left, I was going to let it go, but her comment really upset me, so I called back and requested a refund. They first said they could only refund what was not eaten, then said they needed to come back and pick up the food. So I said fine, I'm tired of dealing with this, come get it. I packed up all the food, and waited in my driveway for 30 MINUTES for someone to get the food back. NO ONE SHOWED UP! I called Mike's back and the manager told me that it was their dinner rush and no one was going to come and that they would just give me the refund and we could keep the food. THEY SHOULD HAVE SAID THAT BEFORE I STOOD OUTSIDE FOR 30 MINUTES!! Because of this whole ordeal, my kids stayed up an hour later than they normally do, I didn't get to read them their bedtime story, but they "hope that issuing the refund would make [me] happy." No. No it didn't.

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